Service

Drake Materials is dedicated to providing our customers with unparalleled service. Our exceptional sales and service staff understands the needs of our customers and can effectively provide measurable feedback. We work with our customers to develop the most cost effective methods of placing concrete.

Drake Materials' experienced order and dispatch department has the most modern technology available to schedule your order effectively. We are able to communicate with our mixer fleet using Trimble Global Positioning Satellite Systems. The information is recorded in real time and then streamed into a server that will capture and translate the data for our dispatchers making deliveries efficient and consistent. It also is storing up to the minute detailed information that pertains to each load of concrete delivered for reference today or in the past. The data captured enables us and our customers to examine ways to better our service and help protect against product defects.

Drake Materials understands the design and performance qualities of concrete and is dedicated to sharing that knowledge with all of our partners. We work with builders, general contractors, construction managers, architects, engineers, testing agencies and owners by assisting in the pre-construction phases evaluating, clarifying, and if necessary improving the constructability of our products. During construction, our service staff and quality control technicians are involved with logistics and performance. Finally, after construction, Drake Materials assists all stake holders in any way possible when called upon.

Along with excellent service in the field, Drake Materials also has the most timely invoicing process in the industry. We can have your invoices and delivery tickets to you by noon of the following day.  We are able to email you your actual delivery tickets and the day's invoices most times less than 24 hours after concrete was delivered.